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Frequently Asked Questions
Login Problems?
 

Most Login problems are due to either a forgotten password or your browser is not accepting cookies.  Another possible problem may be due to the use of non-standard web browsers like the Mac Safari Browser.  This browser <%= BrowserCheck %> accepting cookies (You may refresh this page to confirm this assessment).

If your problem is password related or are unsure what the problem is, select the  link.  On the forgot password page, enter either your username or email address in the edit box.  Your password will be reset to a gobble-dee-gook password and emailed to your email address on file.  If you don't get the password in your email, chances are that your email address on file is invalid or not on file.  In this case, send an email to admin@eFeisMail.com to request it.  Please include your username and mailing address to speed up the verification process.

eFeis.com is designed to be used with the latest releases of Internet Explorer or Netscape.  Older software does not support many of the features that the site uses and it is recommended that you upgrade your software.  eFeis.com is best viewed with Internet Explorer which is most-likely already installed on your computer.  Try running Internet Explorer to see if the problems go away.

The latest versions of Internet Explorer or Netscape are available by clicking on the below images:

Download latest Internet Explorer Download Latest Netscape

 

If your password and username are correct but you still cannot get logged in, the problem is most-likely due to cookies and your browser not accepting them.  Cookies are small files that websites copy onto your computer. There are two types one with a lifespan and one that live only for a given web session.  The latter is what eFeis.com uses.  The problem is that some people hear a bad thing about cookies and they turn them off which really reaks havoc for the kind that eFeis and millions of other sites use. I suggest that you turn on cookies for the duration of your visit to eFeis.com and turn them off again when you are done OR make the setting to always allow eFeis.com to use a cookie. 

When using Internet Explorer select the "Tools" menu followed by "Internet Options".

 

Click on the "Privacy" Tab and set the slider to Medium. This will enable cookies.  If you would like to allow eFeis.com to use a cookie and still want to enforce privacy everywhere else on the internet, Select the "Edit" button in the Web Sites section.  Selecting "OK" will store your changes.

Add www.eFeis.com in the Address edit box then click the "Allow" button.  Select "OK " to record your changes. This should allow you to use the site and still enforce your privacy settings.